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How do I resolve authentication issues with Google, Jio, Teams, Webex, or Zoom in Events?

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If you are experiencing authentication issues with services such as Google, Jio, Teams, Webex, or Zoom, follow these steps to Revoke Access and Re-authenticate:
  1. Log in to your CRM account.
  2. Click The Main Menu.
  3. Go to Essentials > Events. The Events Page opens.
  4. Click the Sync button. The Sync page opens. 
  5. Click Revoke Access.
This will reset the connection, allowing you to re-authenticate.
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