How do I resolve authentication issues with Google, Jio, Teams, Webex, or Zoom in Events?
If you are experiencing authentication issues with services such as Google, Jio, Teams, Webex, or Zoom, follow these steps to Revoke Access and Re-authenticate:
- Log in to your CRM account.
- Click The Main Menu.
- Go to Essentials > Events. The Events Page opens.
- Click the Sync button. The Sync page opens.
- Click Revoke Access.
This will reset the connection, allowing you to re-authenticate.