The Values assigned to a role option will be shown only if the Role-based Picklist is enabled, either while creating or editing the field in the Module Layouts and Fields.
Follow these steps to assign values to selected roles:
- Log in to the CRM.
- Click User Menu.
- Select Settings. The Settings page opens.
- Go to Configurations > Picklist Field Settings. The Picklist Field Settings page opens.
- Enter or select the following details:
- Select Module: Choose the module where the role-based picklist field enabled(e.g., Leads, Contacts).
- Select Picklist: Choose the specific picklist field for which you want to assign values to roles.
- All Values: Displays all the available picklist values for the selected field
- Values Assigned to a role:
- Role Name: Choose the role to which you want to assign picklist values.
- Picklist Value: Select the value(s) from the list that should be available to the chosen role.
- Apply to All Roles: Enable if you want the selected picklist value to be available for all roles.
- Apply to Subordinate Role: Enable this to apply the value not only to the selected role but also to all subordinate roles under it.
- Click Save.