FAQs in this section
How do I duplicate an email template?
What are Email Templates?
What are Email Templates used for?
How are Vtiger's Email Templates better?
Is it easy to design email templates in Vtiger CRM?
What are the benefits of using Email Templates?
Where do I view email templates in Vtiger CRM?
How do I create an email template?
How do I use an email template?
Can I edit an email template?
How do I edit an email template and add tags?
How do I delete email templates?
How do I generate a report from an email template?
How do I fix an email template that doesn’t appear in the List view?
How do I fix merge tags not showing the correct information?
How do I fix formatting issues in my email template?
How do I fix broken or missing images in my email template?
How do I fix the issue of not being able to save a email template?
How do I make sure my email template is linked correctly and available to use?
How can I prevent my email templates from being marked as spam?
How do i add video link to an email template?
How do I change the message shown for the Unsubscribe Link?
How do I change the unsubscribe interface that customers see when they click to unsubscribe?
How do I delete templates in Vtiger CRM?

Why is my HTML email template not working properly?

This issue usually occurs because the HTML code contains unsupported elements such as iframe or embed tags. Email editors and most email clients do not support these elements due to security and compatibility limitations.
When the template is saved, unsupported tags are automatically removed, which may cause parts of the design to not display or appear blank. This behavior is expected and not an error.

Use email-compatible HTML elements such as images and tables instead of iframe or embedded content.
 
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