FAQs in this section
How do I duplicate an email template?
What are Email Templates?
What are Email Templates used for?
How are Vtiger's Email Templates better?
Is it easy to design email templates in Vtiger CRM?
What are the benefits of using Email Templates?
Where do I view email templates in Vtiger CRM?
How do I create an email template?
How do I use an email template?
Can I edit an email template?
How do I edit an email template and add tags?
How do I delete email templates?
How do I generate a report from an email template?
How do I fix an email template that doesn’t appear in the List view?
How do I fix merge tags not showing the correct information?
How do I fix formatting issues in my email template?
How do I fix broken or missing images in my email template?
How do I fix the issue of not being able to save a email template?
How do I make sure my email template is linked correctly and available to use?
How can I prevent my email templates from being marked as spam?
How do i add video link to an email template?
How do I change the message shown for the Unsubscribe Link?
How do I change the unsubscribe interface that customers see when they click to unsubscribe?
Why is my HTML email template not working properly?

How do I delete templates in Vtiger CRM?

In Vtiger CRM, you can delete templates based on their type:

Deleting a Print Template
Follow these steps to delete a print template:

  1. Log in to the CRM.
  2. Click the main Menu.
  3. Click Tools.
  4. Click Print Templates. The system displays the list of available print templates
  5. Select the print template you want to delete by clicking on it. The system takes you to the details page
  6. Click the More icon displayed beside the template name.
  7. Click the Delete icon. The system displays a confirmation pop-up window
  8. Type DELETE.
  9. Click Confirm.
Deleting an Email Template
Follow these steps to delete an email template: 
  1. Log in to the CRM.
  2. Go to the main Menu.
  3. Click Marketing.
  4. Select Email Templates under Sales Enablement.
  5. Select the email template that you would want to delete. The Details page opens.
  6. Click the more icon on the right side of the screen.
  7. Click the Delete icon. The system displays a confirmation pop-up window.
  8. Type DELETE in the confirmation box that appears.
  9. Click Confirm.
Deleted records will be kept in the recycle bin and cleared after 30 days. Email templates cannot be restored after deletion. Once templates are deleted, you cannot use them or create reports on usage details.
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