In Vtiger CRM, you can delete templates based on their type:
Deleting a Print Template
Follow these steps to delete a print template:
- Log in to the CRM.
- Click the main Menu.
- Click Tools.
- Click Print Templates. The system displays the list of available print templates
- Select the print template you want to delete by clicking on it. The system takes you to the details page
- Click the More icon displayed beside the template name.
- Click the Delete icon. The system displays a confirmation pop-up window
- Type DELETE.
- Click Confirm.
Deleting an Email Template
Follow these steps to delete an email template:
- Log in to the CRM.
- Go to the main Menu.
- Click Marketing.
- Select Email Templates under Sales Enablement.
- Select the email template that you would want to delete. The Details page opens.
- Click the more icon on the right side of the screen.
- Click the Delete icon. The system displays a confirmation pop-up window.
- Type DELETE in the confirmation box that appears.
- Click Confirm.
Deleted records will be kept in the recycle bin and cleared after 30 days. Email templates cannot be restored after deletion. Once templates are deleted, you cannot use them or create reports on usage details.