Outbound call pop-up windows will display call details for agents. This is similar to incoming phone call pop-ups that display details to customers.
This is available for Ozonetel and Smarflo gateways.
Quotes
You can now quickly add or insert a Product/Service row from each existing row in the Quote > Item Details section.
This function will let you add a new item at a desired location without using the drag-and-drop option.
Hovering over the line item row displays the + icon. Clicking this will give you the option of adding a row for a Product or a Service, or adding an entire section. A new row will be added below the current one.