A credit note is an amount that must be paid back to the customer as credits on the invoice or as refunds.
Here are some situations when the customer receives credits:
- If there was a delay in the delivery of the product
- If the wrong product was shipped
- If there was an error in invoice pricing
- and a few more...
Note: Credit notes depend on company policies (and terms and conditions) under which they can be given to a customer.
To learn more about Credit Notes, click
here.