What are the statuses in which a Credit Note can possibly be in?

In the CRM, the statuses for a Credit Note are:

• Open: The Credit Note has a credit amount in it. This is the default status.
• Void: When you mark the Credit Note as void, to nullify the Credit Note.
• Partially Redeemed: Only a part of the credit has been applied to one or more Invoices.
• Fully Redeemed: All the credit amount from the Credit Note is applied to one or more Invoices.

Note:

1. You cannot edit a Credit Note in partially redeemed or fully redeemed statuses as they are system generated statuses.
2. You cannot reopen a fully redeemed Credit Note.

To know more about Credit Notes, click here.