FAQs in this section
What are Credit Notes?
When are customers given Credit Notes?
What are the benefits of Credit Notes?
Are Credit Notes available in the Sales Enterprise edition?
Is Credit Notes available as a module by default?
What are the statuses in which a Credit Note can possibly be in?
How do I create a Credit Note?
How do I create a Credit Note from Invoices?
How do I apply credit amount to an Invoice from a Credit Note?
What happens when all the credits in a Credit Note are applied to Invoices?
Can any user apply credits on an Invoice?
How can I add a new product or a service to a Credit Note?
How can I add a new section to a Credit Note?
Can I create and link an Invoice from a Credit Note?
Can I share a Credit Note?
How do I print a Credit Note?
How do I export a Credit Note?
How do I change the template of a Credit Note?

Why are Credit Notes used?

When the customer returns a product after it has been delivered or if there is a pricing error in the Invoice, then monetary credit will be allocated to the customer’s account.

To learn more about Credit Notes, click here.

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