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What are the statuses in which a Credit Note can possibly be in?

Table of Contents
In the CRM, the statuses for a Credit Note are:
  • Open: The Credit Note has a credit amount in it. This is the default status.
  • Void: When you mark the Credit Note as void, to nullify the Credit Note.
  • Partially Redeemed: Only a part of the credit has been applied to one or more Invoices.
  • Fully Redeemed: All the credit amount from the Credit Note is applied to one or more Invoices.

Note:
  1. You cannot edit a Credit Note in partially redeemed or fully redeemed statuses as they are system generated statuses.
  2. You cannot reopen a fully redeemed Credit Note.
To know more about Credit Notes, click here.
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