FAQs in this section
How do I create a GDPR compliant email marketing process with Vtiger?
I am not able to send the double opt-in confirmation email to a customer.
A contact's Email Opt-in field has changed to Opted out (contact). Why?
What are the rights of customers according to the GDPR law?
What is GDPR?
How does GDPR affect email marketing?
What is double opt-in (for GDPR)?
How do I configure double opt-in?
How does the double opt-in confirmation work?
How do I obtain an email opt-in from my leads and customers through a webform?
Can I obtain a double opt-in from a customer through a webform?
Which email address is used to send the double opt-in confirmation?

Who should create a GDPR compliant email marketing process?

You should create a GDPR compliant email marketing process if your business:

  • Already sells (or provides for free) products or services to citizens or businesses in the EU
  • Plans to do business in the EU in the future
  • Is perceived as doing business in the EU, although you may not consider yourself as doing so
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