FAQs in this section
What is GDPR?
How does GDPR affect email marketing?
What is double opt-in (for GDPR)?
Who should create a GDPR compliant email marketing process?
How do I create a GDPR compliant email marketing process with Vtiger?
How do I configure double opt-in?
How does the double opt-in confirmation work?
How do I obtain an email opt-in from my leads and customers through a webform?
Can I obtain a double opt-in from a customer through a webform?
I am not able to send the double opt-in confirmation email to a customer.
A contact's Email Opt-in field has changed to Opted out (contact). Why?
What are the rights of customers according to the GDPR law?
Does Vtiger CRM support GDPR compliance?

Which email address is used to send the double opt-in confirmation?

Vitger CRM uses the email address configured under Email Settings to send the double opt-in confirmation.
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Click Settings.
  4. Select Email Settings under Configuration.
  5. Scroll down to the Double opt-in and consent emails section.
The From Name and From Email configured under this section are used to send the double opt-in confirmation email.
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