FAQs in this section
What happens with payment failure accounts? Can I get a refund if I haven't used the account? How can I get a free trial of Vtiger CRM? How many days are there in the free trial? My free trial got completed but I still want to explore Vtiger. What should I do? Do I get access to all the features in the trial version? How should I choose the plan before subscribing? Where can I get all the plans and their pricing? Can I change my plan to another after subscribing? I am a customer from the US. How can I make a payment for the plan I need in Vtiger? How can I subscribe to Vtiger? Which payment modes are available for subscribing to Vtiger? Where can I get the All-In-One pricing? I am subscribing to Vtiger from India. How can I make the payment? Can I get a subscription for Vtiger for a fortnight? I am confused about the way billing works at Vtiger. What should I do? Should all Indian customers register with Web Pay? What is the tax applied on my invoice for Vtiger subscription? I still have 4 trial days left. Can I subscribe to Vtiger after the trial version ends? I don't want to subscribe to Vtiger, but I have entered some crucial details. Can I get them? Can I enter other characters in the card name while making a payment? I have entered important details in my Vtiger account during the trial period. Will I lose it if I subscribe to Vtiger? How can I download the invoice for my subscription to Vtiger? The address I provided to Vtiger is an old one. I have a new address. Can I edit this information on the billing page? My credit card has expired. How can I change the mode of payment? How can I reactivate the subscription? New employees have joined my company. How can I add them as users to my Vtiger subscription? How can I remove users from the Vtiger subscription? I added three users to my Vtiger subscription. How will I be charged for this addition? I have an annual subscription. How will I be charged on adding new users to my account? I deleted 2 users from my subscription. How will I be charged? Can I delete a user and add him the same day? How can I change the existing subscription plan? How will I be charged for changing the plan? I have cancelled my account. What will happen to the data? Where can I give feedback and my experience while canceling the account? I have to talk to a representative while canceling the account. What do I do? I get an error message saying - 'Paypal re-authorization required' while making the payment. What should I do? Can I enter three payment methods in Billing? I get an error message saying - 'This transaction cannot be processed - Please enter a valid debit or credit card number and type' while making the payment. What should I do? I get an error message saying - 'Your card does not support this type of purchase' while making the payment. What should I do? I get an error message saying - 'Invalid request parameter: senderEmail cannot be blank' while making the payment. What should I do? I get an error message saying - 'Your card number was declined' while making the payment. What should I do? I get an error message saying - 'Your card number is incorrect.' while making the payment. What should I do? When will my Vtiger account get suspended? Should I register for Web Pay every month while paying the bill?
How can I cancel my subscription with Vtiger?
Table of Contents
Follow these steps to cancel a subscription:
- Click on the User Menu icon.
- Click on the Billing button.
- Go to the Subscription Details tab.
- Click the Cancel Subscription button.
- In the Confirm Subscription Cancellation window, select the appropriate radio button for cancellation feedback.
- Enter your feedback.
- Click Send Feed and Cancel My Subscription to cancel the subscription.
- You can click on Schedule Meeting with CRM Advisor to schedule a meeting via the Appointment page to discuss your queries regarding the CRM.
- After submission, you can view your subscription cancellation details.
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