FAQs in this section
Which records are considered in Database and Files usage details?
Will I be notified about my storage details every month?
Who can configure the deletion policy?
Are there any default settings regarding the deletion policy for the Storage Guard?
What happens if there is no deletion policy?
How can I configure the deletion policy?
How frequently will I be notified about my storage usage?
How will the Storage Guard calculate the space used?
Where can I see my storage usage?
When are the old records deleted?
Will I be notified before data deletion?
Does the automatic email deletion process delete emails from different sources?
What is Storage Guard?
How are the Storage Limits defined?
Where can I find Storage Guard in the CRM?
Is the storage limit different for different editions?
Is Storage guard available in the Sales Professional edition?
Does the record count include Recycle Bin records?
Why are the number of records in the Contacts module and Storage Guard’s Contacts module different?
Why are Events and Tasks data not shown separately?
Why is the size not shown for a few records?
How many attachments are shown per page?
Can I download files from the Storage Guard?
How many files can I download at a time?
After deleting a file, will storage usage details get updated instantly?
How many files can I delete at a time?
Can I restore the deleted files?
Can I see who deleted the files?
Can I see which file was deleted?
What will happen if I exceed the storage space?
What is the cost for exceeded storage?
From when will I be billed for the exceeded storage?
How will I be billed for excess storage?
Why am I suddenly being billed from Feb 1st for exceeded storage?
How can I clear the current storage space so that I won’t be billed?
For which records can I configure the deletion policy?
Can I delete records from the CRM Records tab?
Is the record count in the CRM Records tab real-time data?
Which type of mailboxes are shown in the Mailbox Email Attachments tab?
Is the data shown in the Mailbox Email Attachments tab real-time data?
Which usage details can I see in the Usage Details block?
Will the storage usage data get updated instantly?
What can I see in the Usage Details block?
What can I see in the Configuration block?
What are the different details available on the Storage Guard page?
What can I see in the CRM Records tab?
What can I see in the Mailbox Email Attachments tab?
How are the emails counted and displayed in the Mailbox Email Attachments tab?
Can we delete a mailbox from the Mailbox Email Attachments tab?
What can I see in the All Other Files tab?
Is the data shown in the All Other Files tab real-time data?
Do you show Inbox’s personal mailbox attachments in the All Other Files tab?
How can I download the files?
How can I delete the files?
Will deleting a file from the All Other Files tab delete the record permanently?

Can I filter the records in the All Other Files tab?

Yes, we have provided an option to filter records by various parameters. They are:
  • File Size - You can specify the number and size (KB/MB/GB) along with a comparator (Larger/Smaller) 
  • File Format - You can select one of the following file formats - png, jpeg, pdf, zip, mp3, mp4, ms word,  gif, csv, and text. 
  • Date Range - You can specify the date range using the calendar
  • Type - You can select one of the following attachment types - Documents Attachment, Emails Attachment, Cases Attachment, Comments Attachment, InternalTickets Attachment, Webchat Attachment, Leads Image, Products Image, and Potentials (Deals) Image
To know more about Storage Guard, click here.
 



 

 
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