FAQs in this section
How do I link folders and documents to Vtiger CRM?
How do I share a document?
How do I download a document from Vtiger CRM?
How do I share a document as a link?
How do I revoke access to Google Drive and Dropbox?
Can I re-share a document from the document viewer?
How do I download a document from the List View?
Can I link any external folder or a document to Vtiger’s Documents?
Webform: Where does the uploaded document gets stored in the CRM?
Is it possible to remove the OTP Authentication for documents attached as a link in Vtiger?
Why are the documents uploaded by a user not visible to others in a record?
What happens if I share a document with a contact and later mark it as Inactive in Vtiger CRM?
Can I share an Inactive document with a Contact?
Why is the Documents module important?
What are Documents?
What are the three types of Documents?
How do I create a folder?
How do I create a document?
How do I create a Document from Quick Create?
How do I upload a document?
How do the Google Drive and Vtiger CRM integration work?
How do I upload documents from Drive to the CRM?
How do I link the documents from Dropbox to the CRM?
How do I upload documents from Dropbox to the CRM?
How do I upload a document to OneDrive from Vtiger CRM?
How do I link existing OneDrive documents to the CRM?
How do I access my OneDrive documents in Vtiger CRM?
How do I revoke access to OneDrive in Vtiger CRM?

How do I link documents from Drive to the CRM?

If you have a document in Google Drive and want a record of it in the CRM, you just have to link it. 
You can link any external folder or a document to Vtiger’s Documents. Follow these steps to link an existing document from Google Drive to Vtiger CRM:
  1. Log in to the CRM.
  2. Click the Main Menu.
  3. Go to Essentials > Documents.  The Documents page opens.
  4. Click +Add.
  5. Click the Link from the drop-down. The Upload Documents window opens.
  6. Enter or select the following information to link a document:
    1. Link From: Choose Google Drive to link the document source.
    2. Folder Name: Choose the folder in which the document should be stored from the drop-down list.
    3. Assigned To: Select the user or group responsible for this document.
    4. Choose file:
      1. Click Browse and sign in to Google Drive. 
      2. Select the file you want to link.
      3. Click Add
  7. Click Link Selected Files.
The document will be linked to your CRM account and accessible directly from the CRM. 
To learn more about the Documents module, click here.
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