FAQs in this section
How do I link folders and documents to Vtiger CRM?
How do I share a document?
How do I download a document from Vtiger CRM?
How do I share a document as a link?
How do I revoke access to Google Drive and Dropbox?
Can I re-share a document from the document viewer?
How do I download a document from the List View?
Can I link any external folder or a document to Vtiger’s Documents?
Webform: Where does the uploaded document gets stored in the CRM?
Is it possible to remove the OTP Authentication for documents attached as a link in Vtiger?
Why are the documents uploaded by a user not visible to others in a record?
What happens if I share a document with a contact and later mark it as Inactive in Vtiger CRM?
Can I share an Inactive document with a Contact?
Why is the Documents module important?
What are Documents?
What are the three types of Documents?
How do I create a folder?
How do I create a document?
How do I create a Document from Quick Create?
How do I upload a document?
How do the Google Drive and Vtiger CRM integration work?
How do I upload documents from Drive to the CRM?
How do I link documents from Drive to the CRM?
How do I link the documents from Dropbox to the CRM?
How do I upload documents from Dropbox to the CRM?
How do I upload a document to OneDrive from Vtiger CRM?
How do I link existing OneDrive documents to the CRM?
How do I revoke access to OneDrive in Vtiger CRM?

How do I access my OneDrive documents in Vtiger CRM?

Once documents are uploaded or linked to OneDrive, they can be accessed through the Documents module in Vtiger CRM.
Follow these steps to access OneDrive Documents:
  1. Log in to the CRM. 
  2. Click the Main Menu.
  3. Go to Essentials > Documents.  The Documents page opens.
  4. Accessing via the OneDrive Folder:
    1. Click the OneDrive folder in the left panel.
    2. View all documents uploaded or linked via OneDrive.
  5. Accessing via the Selected Folder:
    1. Click the folder selected during the upload or linking process.
    2. Select OneDrive from the Document Storage drop-down in the List View.
    3. View all documents stored in OneDrive within the selected folder.
To learn more about the Documents module, click here.
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