FAQs in this section
What are Documents?
What are the three types of Documents?
How do I create a folder?
How do I create a document?
How do I upload a document?
How do I link folders and documents to Vtiger CRM?
How do I download a document from Vtiger CRM?
How do I share a document as a link?
Why is the Documents module important?
How do I revoke access to Google Drive and Dropbox?
Can I re-share a document from the document viewer?
How do I download a document from the List View?
How do I create a Document from Quick Create?
Can I link any external folder or a document to Vtiger’s Documents?
Webform: Where does the uploaded document gets stored in the CRM?
Is it possible to remove the OTP Authentication for documents attached as a link in Vtiger?
Why are the documents uploaded by a user not visible to others in a record?
What happens if I share a document with a contact and later mark it as Inactive in Vtiger CRM?
Can I share an Inactive document with a contact?

How do I share a document?

To share a document with the customer, you must first upload it to Vtiger as an Internal document in PDF format.
  • From the Share icon in the List View- You can share a document with your customer directly from the List View by hovering over a particular record.
    1. Click the Main menu.
    2. Click the Essentials tab.
    3. Select the Documents module.
    4. In the List View, hover over a particular document.
    5. Click the Share icon.
    6. An email compose window is opened with the document link.
    7. Enter the recipient/s.
    8. Fill in other details.
    9. Click Share.
To learn more about Documents, click here.
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