FAQs in this section
How to check/test for an SPF record on a domain?
How to check/test DKIM records for my domain?
How do I check If I have added the Vtiger SPF record to my sending domain correctly?
How do I check If I have correctly added the Vtiger CNAME record to my domain name to send email campaigns?
How do I check if I have published the correct Vtiger DKIM record in the sending domain?
How to check/test my CNAME record in email campaigns?
Table of Contents
To check or test if you have published a CNAME record correctly on a domain, you can verify CNAME from the following website, https://mxtoolbox.com/CNAMELookup.aspx.
The string to use is ecm-bounces.domain-name. For example, we will replace domain-name with vtiger.com.
Note: In Vtiger, we recommend you use CNAME records to authenticate emails from Email Campaigns. CNAME is mandatory for email campaigns.
The string to use is ecm-bounces.domain-name. For example, we will replace domain-name with vtiger.com.
- Enter the following text in the CNAME Lookup field: ecm-bounces.vtiger.com
- Click CNAME Lookup
Note: In Vtiger, we recommend you use CNAME records to authenticate emails from Email Campaigns. CNAME is mandatory for email campaigns.
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