FAQs in this section
How to check/test for an SPF record on a domain?
How to check/test my CNAME record in email campaigns?
How to check/test DKIM records for my domain?
How do I check If I have added the Vtiger SPF record to my sending domain correctly?
How do I check if I have published the correct Vtiger DKIM record in the sending domain?
How can I ensure my email content is relevant to recipients?
How does Vtiger CRM simplify the opt-out process?
How can Vtiger CRM help with managing marketing lists?
What does a spam score indicate?
How do I use MailTester to check my email spam score?
How can I send my email campaign to the AboutMy.email contact in Vtiger CRM?
How can I add MailTester’s email address as a contact in Vtiger CRM?
What tools can I use to check if my email will be flagged as spam?
How does a custom domain improve email deliverability?
Should I send a test email before launching my campaign?
Why are my Gmail emails ending up in spam, and how do I fix this?
Why are my emails being flagged as spam in Outlook, and how do I resolve this?
What can I do to make sure my emails don’t bounce?
How do I know if my emails are not being delivered?
How do I check If I have correctly added the Vtiger CNAME record to my domain name to send email campaigns?
Table of Contents
Follow these steps to verify if you have added the Vtiger CNAME record correctly:
- Visit this URL https://mxtoolbox.com/CNAMELookup.aspx.
- Enter domain name specified in this format - ecm-bounces.mydomainname.
- Replace mydomainname with your domain name.
- In this example, we are replacing mydomainname with vtiger.com.
- After replacing mydomainname with vtiger.com, look up the CNAME record.
- Enter ecm-bounces.vtiger.com.
- Click CNAME Lookup.
- Results show the CNAME record is pointed to ca.vtiger.email without any errors. Refer to the screenshot below.
Note: A CNAME record is mandatory if you are using Vtiger email campaigns.
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