FAQs in this section
How can I edit group mailbox settings?
What is My Mailbox?
What is a group mailbox?
What do I do if I see this message while configuring Office 365 Inbox sync in Vtiger? (Microsoft - retrieval using IMAP4 protocol failed for message number)
How can I set up auto-forwarding in the inbox?
How can I set up two-way sync in the inbox?
How can I add a group mailbox?
How can I delete My Mailbox?
How can I delete a group mailbox?
What are the benefits of using Sales Inbox?
What is two-way sync in the inbox?
Which folders are available in the inbox?
Where can I see the emails sent to and received from my customer?
Table of Contents
You can see the emails sent to and received from each customer using the Touchpoints feature on a contact record.
Clicking the Touchpoints button will display the Summary screen where you can see metrics for different touchpoints (image 1).
The Email section displays the number of emails sent and received for a contact. Clicking on any of these numbers will display the details in a table format (image 2).
To know more about Inbox, click here.
Clicking the Touchpoints button will display the Summary screen where you can see metrics for different touchpoints (image 1).
The Email section displays the number of emails sent and received for a contact. Clicking on any of these numbers will display the details in a table format (image 2).
To know more about Inbox, click here.
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