FAQs in this section
How many Mailboxes can I create per account?
What are the ways I set up My Mailbox?
How can I set up auto-forwarding in Vtiger CRM?
How can I set up two-way sync?
How can I delete My Mailbox?
How can I delete a group mailbox?
What are the perks of using Sales Inbox?
What is two-way sync?
How can I edit group mailbox settings?
What are the folders available in inbox?
What is My Mailbox?
What is a group mailbox?

How can I add a group mailbox?

Follow these steps to set up a group mailbox:
  1. Click the Menu icon.
  2. Select Essentials.
  3. Click Inbox.
  4. Click Get Started.
  5. Click Add Group Mailbox.
  6. Enter the following details for your group mailbox:
  • Mailbox address
  • Mailbox name
  • Users or teams who must have access to the mailbox
  • Password
i. Yes: Group mailbox is password protected
ii. No: Group mailbox and aliases (or virtual mailboxes) do not have a password
  • Checkbox: mark incoming emails as private by default
  • BCC address
7. Click Save.
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