FAQs in this section
Which are the different methods to set up My Mailbox?
How can I set up auto-forwarding in the inbox?
How can I set up a two-way sync in the inbox?
How can I add a group mailbox?
How can I delete My Mailbox?
How can I delete a group mailbox?
How can I edit group mailbox settings?
Which folders are available in the inbox?
What is My Mailbox?
What is a group mailbox?
What do I do if I see this message while configuring Office 365 Inbox sync in Vtiger? (Microsoft - retrieval using IMAP4 protocol failed for message number)
Where can I see the emails sent to and received from my customer?
Can I have a default name for Group Mailbox?
What happens when a default name is set for a Group Mailbox?
Where is the Delete option in Inbox mails?
How do I fix the issue where I'm asked to reauthorize my inbox access in Vtiger CRM after changing my password?
How can I verify my inbox in Vtiger CRM if I've enabled auto-forwarding but haven't been verified by the email client?
How to setup a forwarding rule to redirect incoming emails to the preferred address?
Why are newly created records showing the source as 'Gmail - inbox' even though two-way sync for inbox is configured?
Why does the emails sent from the inbox are not delivered to the recipient's inbox?
How do I map more than three folders?
How do I access Inbox in Vtiger CRM?
What are the benefits of using Vtiger inbox?
What actions can be performed in a received email?
How can I reassign an email to another user?
What are Synced Folders in the Vtiger Inbox?

How do I set up automation based on emails received in my inbox?

When an email is received in the inbox, it checks mailroom actions, and if the received email satisfies the condition, it performs the actions.

Note: Emails received from the 2-way sync inbox will not show in the mailroom's show emails tab, but it will check the mailroom actions and perform them.
 
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