What actions can be performed in a received email?
Once an email is received, you can perform the following actions:
For personal inbox: Mark as done, set reminders, create and link records, delete emails, and add comments in threads. Create draft records.
For the group mailbox: Assign to other members of the group, Mark as done, set reminders, create and link records, delete emails, Add comments in threads, create draft records, and move emails from one group inbox to another.