FAQs in this section
Which are the different methods to set up My Mailbox?
How can I set up auto-forwarding in the inbox?
How can I set up a two-way sync in the inbox?
How can I add a group mailbox?
How can I delete My Mailbox?
How can I delete a group mailbox?
How can I edit group mailbox settings?
Which folders are available in the inbox?
What is My Mailbox?
What is a group mailbox?
What do I do if I see this message while configuring Office 365 Inbox sync in Vtiger? (Microsoft - retrieval using IMAP4 protocol failed for message number)
Where can I see the emails sent to and received from my customer?
Can I have a default name for Group Mailbox?
What happens when a default name is set for a Group Mailbox?
Where is the Delete option in Inbox mails?
How do I fix the issue where I'm asked to reauthorize my inbox access in Vtiger CRM after changing my password?
How can I verify my inbox in Vtiger CRM if I've enabled auto-forwarding but haven't been verified by the email client?
How to setup a forwarding rule to redirect incoming emails to the preferred address?
Why are newly created records showing the source as 'Gmail - inbox' even though two-way sync for inbox is configured?
Why does the emails sent from the inbox are not delivered to the recipient's inbox?
How do I map more than three folders?
How do I access Inbox in Vtiger CRM?
How do I set up automation based on emails received in my inbox?
What are the benefits of using Vtiger inbox?
How can I reassign an email to another user?
What are Synced Folders in the Vtiger Inbox?
What actions can be performed in a received email?
Table of Contents
Once an email is received, you can perform the following actions:
For personal inbox: Mark as done, set reminders, create and link records, delete emails, and add comments in threads. Create draft records.
For the group mailbox: Assign to other members of the group, Mark as done, set reminders, create and link records, delete emails, Add comments in threads, create draft records, and move emails from one group inbox to another.
For personal inbox: Mark as done, set reminders, create and link records, delete emails, and add comments in threads. Create draft records.
For the group mailbox: Assign to other members of the group, Mark as done, set reminders, create and link records, delete emails, Add comments in threads, create draft records, and move emails from one group inbox to another.
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