What are the benefits of using Sales Inbox?

Benefits of using a sales inbox
With Vtiger CRM’s Sales Inbox, you can do a lot more than just sending and receiving emails! 

It removes some of the common constraints of regular email clients –

• Emails are not assigned to any user on receipt.
• Closed conversations take up space in the inbox.
• Setting up reply-to email IDs is difficult. 
• Collaboration with the team must happen outside email conversations.
• Managing separate mailboxes is tedious. 
• Emails are not linked to CRM records directly.

Sales Inbox puts you at ease about these problems with the following possibilities: 

• Email assignment: Emails directed to your team members can be viewed in group mailboxes. These emails can be assigned to a member of the group directly from the mailbox.
• Marking emails as ‘Done’: When work on an email is complete, mark the email as ‘Done’ and move it out of your inbox. Emails marked as ‘Done’ go to the Done folder.
• Reply-to email IDs: Select reply-to email IDs dynamically while composing emails! You can select any of your email IDs set up in Inbox as a reply-to email.
• Comments in emails: Collaborate with your team members on a group mailbox through comments! Mention your team members in an email, and they will get a notification in the Actions dashboard.
• Email syncing: Sync emails between your CRM inbox and email client easily and view them all in the CRM! Two-way sync makes this possible.
• Automated email linking: When an email is received, you can automatically link it to the contact that sent the email by setting up Mailroom rules.

To learn more about Inbox, click here.