Sales Inbox has separate folders for different email categories. Following are the default folders:
Synced folders
Along with the default folders mentioned above, you can view the folders that you selected for syncing during the mailbox setup for My Mailbox.
Click the
Sync icon beside a folder name to sync emails between Vtiger CRM and your email client. The sync type depends on the setup done by you (one-way or two-way).
Inbox members
In the case of group mailboxes, you can view mailbox members listed under '
Members', below the default folders.
To learn more about Inbox, click
here.