FAQs in this section
How do I set up an Approval?
How do I reject an approval request in Vtiger CRM?
Can a rejected approval request be resubmitted?
What is the relation between Approval status and the watermark on the document?
Can I edit the approval record whose status is Waiting for approval?
Can I add a group for an approver?
Why does my PDF document show a Not Approved watermark, and why am I unable to print it?
How many approvers can be set up for an approval rule?
How do I submit Approval?
How does an Approval process work in Vtiger CRM?
What does the Auto Canceled status mean in an approval record?
What is the feature availability of Approvals?
Can I cancel an approval request after sending it?
What is an Approval?
What are the different approval statuses for an approval record?
What is the Approval Status field in a related record in Vtiger CRM?
Can I configure Approvals for the Inbox module?
How do I delete an approval in Vtiger CRM?
Why are the Approve/Reject buttons not showing for a record that is submitted for Approval?
Can I attach documents when submitting a record for approval?
What are Approvals for Inventory in Vtiger CRM?
Why are approvals required in Inventory modules?
What conditions can trigger an inventory approval?
What are Approvals for Field Sales in Vtiger CRM?
Can field sales agents submit approval requests from the mobile app?

How do I approve or reject a record?

An approver can approve or reject a record in the following ways:
  • From an Email: When an approval record is sent, you (as an approver) will receive the notification in your email. You can directly approve or reject the record from the email notification.
  •  From Actions: You will also receive a notification when a record is submitted for approval in the CRM under the Actions module.
  • From a Related Record: You can approve the record from the related record by clicking the Approve or Reject buttons.
  • From Approval record’s List View:
    • You can approve or reject a record in the List View of Approvals module. All you have to do is hover over an approval record and click the click the approve or reject icons
  • From Approval record’s Summary View:
    • You can also approve a record in the Summary View. You can find the Approve and Reject buttons when you open a particular approval record that has been submitted.
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