How do I approve or reject a record?
An approver can approve or reject a record in the following ways:- From an Email: When an approval record is sent, you (as an approver) will receive the notification in your email. You can directly approve or reject the record from the email notification.
- From Actions: You will also receive a notification when a record is submitted for approval in the CRM under the Actions module.
- From a Related Record: You can approve the record from the related record by clicking the Approve or Reject buttons.
- From Approval record’s List View:
- You can approve or reject a record in the List View of Approvals module. All you have to do is hover over an approval record and click the ✓ or X icons.
- From Approval record’s Summary View:
- You can also approve a record in the Summary View. You can find the Approve and Reject buttons when you open a particular approval record that has been submitted.