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How do I set up Plivo with Vtiger CRM?

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You can set up two types of gateways with Plivo:
  • Normal gateway - To set this up, you must configure an extension phone number in the agent’s preferences. When you call a client, it connects to the extension number first. Agents must receive the call on the extension number to connect with the client.
  • Client gateway - Outgoing calls directly connect to the clients when you use client gateways. You can set up client gateways only with Twilio and Plivo.
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