What actions can I perform in an email?

You can perform the following actions in an email:

• Direct Emails: You can send emails from the List and Summary Views of different CRM modules, where the Email icon is visible.
• Email Preferences: In the List View of the Contacts or Leads module, you can select email preferences such as default email addresses, multiple recipients, etc.
• Auto-forwarding emails to Vtiger: The auto-forwarding feature allows you to avoid logging in to multiple email accounts and forward all your emails to Vtiger CRM.
• Mailroom: Vtiger Mailroom feature lets you receive emails from email service providers such as Outlook, Gmail, etc.
• Calculus AI as Email Assistant: Calculus AI is an Artificial Intelligence feature in Vtiger. Calculus AI evaluates tone, reveals customer satisfaction, levels and issues.
• IMAP Providers: IMAP providers are email service providers that support the Internet Message Access Protocol.