FAQs in this section
Can I create leads, contacts, and organizations using incoming emails?
How can I compose an email?
Can I insert links in my email?
Is there a way to embed an email template while composing emails?
How can I set up my signature for outgoing emails?
Can I attach a file to my email?
Is there a way to schedule emails?
What actions can I perform on emails in the email list?
What actions can I perform on an email?
How can I set up an outgoing server for emails?
Where can I check my mails?
Can I import emails?
Can I set up a reminder to follow-up on an email?
How can I add a CNAME record?
Why are my emails bouncing?
What happens when a hard bounce occurs?
What is an email client?
What happens when an email is forwarded to Mailroom?
What is the email limit in Vtiger CRM?
Can I mark unassigned emails as Done?
How can I increase the number of Helpdesk IDs?
Does the CRM provide automated email tracking or logging for capturing communication history related to opportunities?
How do I duplicate email templates?
How do I delete an email template in Vtiger CRM?
How do I create an email template in Vtiger CRM?
How do I edit a template using HTML source code in Vtiger CRM?
What actions can I perform in an email?
How do I set up My Mailbox with the auto-forwarding option?
What is the purpose of an Email Feedback Loop?
How can I setup my Reply-To email for cases and ad-hoc emails?
Table of Contents
You can choose any one of the options mentioned below to set up Reply-To email:
- User’s Primary Email address - The primary email configured in My Preferences.
- User’s Primary Group Email - The email address of the primary group configured in My Preferences.
- Outgoing email address - The email address configured in Mail Server Settings (SMTP).
- Helpdesk Email/Other - Enter the Reply-To email ID and the name to which the customer will send a reply.
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