How do I sort or filter cases in the Partner Portal’s Cases Module?

Follow these steps to sort and filter the cases: 

1. Log in to the Partner Portal. The Partner Portal dashboard opens.
2. Click the Cases module on the top menu bar. The Cases List View opens.
3. Use the Search bar to search for specific cases quickly.
4. Use the Case ID to track the case status.
5. Select options from the dropdown to filter case records based on specific parameters.
6. Click on the column title to sort the records in ascending or descending order.

After this, the case records will be rearranged based on the selected column title in either ascending or descending order.