FAQs in this section
Who is a Contact?
Can my Contact be an Organization?
How do I create a Contact?
Can I add a Contact with only a few details and add more details later?
How can I add hundreds of Contacts at once?
Can I export my Contacts to an external source?
Can I duplicate a Contact record?
How do I import Contacts from a .csv file?
What happens to Contacts and Deals when I delete their related Organization?
How can I see the number of deals related to a contact?
How can I assign a Contact to a rep?
How can I change a Contact back to a Lead?
If a Contact moved to another Organization (Company), how should we deal with it?
Where do I set the customer support period for a Contact?
Can I create a Contact using Quick Create?
How do I identify if a Contact is a Lead or a customer?
How do I convert a Contact into a customer?
What does a Contact's Lifecycle Stage field indicate?
What is Contact Hierarchy?
How do I set up a Contact Hierarchy?
Where do I view the Contact Hierarchy?
How do I transfer a Deal and its Contacts to a different Sales rep?
I want to export only a few Contacts. How can I do that?
How do I delete many Contacts at once?
What are the different ways to create a Contact?
Is it possible to convert a "Contact" to "Organisation"?
How can I find out when and how I last contacted a contact in the Contact module?
Table of Contents
Check the Last Contacted On field in the Details View of the contact record to see the date you last contacted the contact. To find out how you contacted them (e.g., via email or SMS), check the Last Contacted Via field, which shows the communication channel and Source used for the interaction.
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