FAQs in this section
Which are the different methods to set up My Mailbox?
How can I set up a two-way sync in the inbox?
How can I add a group mailbox?
How can I delete My Mailbox?
How can I delete a group mailbox?
How can I edit group mailbox settings?
Which folders are available in the inbox?
What is My Mailbox?
What is a group mailbox?
What do I do if I see this message while configuring Office 365 Inbox sync in Vtiger? (Microsoft - retrieval using IMAP4 protocol failed for message number)
Where can I see the emails sent to and received from my customer?
Can I have a default name for Group Mailbox?
What happens when a default name is set for a Group Mailbox?
How can I set up auto-forwarding in the inbox?
Table of Contents
Setting up auto-forwarding in the inbox
Auto-forwarding or one-way sync brings emails from your email client into Vtiger CRM. Emails forwarded from your email client come into Vtiger CRM through Mailroom.
You can set up auto-forwarding from Inbox and Mailroom.
Follow these steps to set up auto-forwarding from Inbox:
After this setup, you must verify your email address by clicking the confirmation link sent to it and set up auto-forwarding in your email client.
To learn more about settings up auto-forwarding from Mailroom, click here.
Auto-forwarding or one-way sync brings emails from your email client into Vtiger CRM. Emails forwarded from your email client come into Vtiger CRM through Mailroom.
You can set up auto-forwarding from Inbox and Mailroom.
Follow these steps to set up auto-forwarding from Inbox:
- Click Main Menu.
- Select Essentials.
- Click Inbox.
- Click Get Started.
- Click Set Up My Mailbox.
- Choose Forward incoming emails and CC Vtiger address on outgoing emails.
- Click Proceed.
- Enter the following details:
- Email address in the Address field.
- Your BCC email address under Add BCC address for replies field(optional)
- Click the checkbox to mark incoming emails as private by default(optional).
After this setup, you must verify your email address by clicking the confirmation link sent to it and set up auto-forwarding in your email client.
To learn more about settings up auto-forwarding from Mailroom, click here.
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