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    Home  >   FAQs   >  How can I set up a two-way sync in the inbox?
    FAQs in this section
    Which are the different methods to set up My Mailbox? How can I set up auto-forwarding in the inbox? How can I add a group mailbox? How can I delete My Mailbox? How can I delete a group mailbox? How can I edit group mailbox settings? Which folders are available in the inbox? What is My Mailbox? What is a group mailbox? What do I do if I see this message while configuring Office 365 Inbox sync in Vtiger? (Microsoft - retrieval using IMAP4 protocol failed for message number) Where can I see the emails sent to and received from my customer? Can I have a default name for Group Mailbox? What happens when a default name is set for a Group Mailbox?

    How can I set up a two-way sync in the inbox?

    Table of Contents
    Setting up two-way sync in the sales inbox
    Follow these steps to set up two-way sync:
    1. Click Main Menu.
    2. Select Essentials.
    3. Click Inbox.
    4. Click Get Started.
    5. Click Set Up My Mailbox.
    6. Choose 2-way sync.
    7. Click Proceed.
    8. Select the email client you want to sync your emails with. For example, Gmail, Yahoo, etc.
    9. Click Proceed.
    10. Sign in to your email client in the pop-up window.
    11. Choose your inbox settings:
      1. The folders you want to see in your inbox
      2. The period from which the emails must sync
      3. Fill in the mandatory information. 
      4. Click Save.
    To know more about setting up Inbox, click here.
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