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Can I get a refund if I haven't used the account?

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If a customer hasn't used the system for over 3 months, and wants to cancel, we can give refund for last 2 months.If a customer hasn't used the system for 1 to 3 months, and wants to cancel, we can give refund for 1 month.
To know more about Billing at Vtiger, click here

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