Follow these steps to cancel a subscription:
- Click on the User Menu icon.
- Click on the Billing button.
- Go to the Subscription Details tab.
- Click the Cancel Subscription button.
- In the Confirm Subscription Cancellation window, select the appropriate radio button for cancellation feedback.
- Enter your feedback.
- Click Send Feed and Cancel My Subscription to cancel the subscription.
- You can click on Schedule Meeting with CRM Advisor to schedule a meeting via the Appointment page to discuss your queries regarding the CRM.
- After submission, you can view your subscription cancellation details.
To know more about Billing in Vtiger, click here