FAQs in this section
What are Credit Notes? What are the benefits of Credit Notes? Why are Credit Notes used? Are Credit Notes available in the Sales Enterprise edition? Is Credit Notes available as a module by default? What are the statuses in which a Credit Note can possibly be in? How do I create a Credit Note? How do I create a Credit Note from Invoices? How do I apply credit amount to an Invoice from a Credit Note? What happens when all the credits in a Credit Note are applied to Invoices? Can any user apply credits on an Invoice? How can I add a new product or a service to a Credit Note? How can I add a new section to a Credit Note? Can I create and link an Invoice from a Credit Note? Can I share a Credit Note? How do I print a Credit Note? How do I export a Credit Note? How do I change the template of a Credit Note?
When are customers given Credit Notes?
Table of Contents
Here are some situations where the customer receives credits (Credit Notes):
- If there was a delay in the delivery of the product
- If the wrong product was shipped
- If there was an error in invoice pricing
- If the product was returned by the customer
- If the product was defective
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