Home > FAQs > How do I create a GDPR compliant email marketing process with Vtiger?

What is GDPR? How does GDPR affect email marketing? What is double opt-in (for GDPR)? Who should create a GDPR compliant email marketing process? How do I configure double opt-in? How does the double opt-in confirmation work? How do I obtain an email opt-in from my leads and customers through a webform? Can I obtain a double opt-in from a customer through a webform? I am not able to send the double opt-in confirmation email to a customer. A contact's Email Opt-in field has changed to Opted out (contact). Why? Which email address is used to send the double opt-in confirmation? What are the rights of customers according to the GDPR law?

How do I create a GDPR compliant email marketing process with Vtiger?

To make your email marketing process GDPR compliant, you must do the following:

Request double opt-in from all your contacts
Change the Email Opt-In field in Contacts value to ‘None’ from ‘Single opt-in’ for all your contacts in the EU, or who you are not aware of the location
Add the email opt-in checkbox in your webforms

Was this FAQ helpful?

1 out of 2 found this helpful.

Be the first to comment