FAQs in this section
Who should create a GDPR compliant email marketing process?
How do I create a GDPR compliant email marketing process with Vtiger?
I am not able to send the double opt-in confirmation email to a customer.
What are the rights of customers according to the GDPR law?
What is GDPR?
How does GDPR affect email marketing?
What is double opt-in (for GDPR)?
How do I configure double opt-in?
How does the double opt-in confirmation work?
How do I obtain an email opt-in from my leads and customers through a webform?
Can I obtain a double opt-in from a customer through a webform?
Which email address is used to send the double opt-in confirmation?

A contact's Email Opt-in field has changed to Opted out (contact). Why?

This happens when a contact unsubscribes from your marketing emails. 

When you send an email campaign or a double opt-in confirmation email to a contact, and they click the Unsubscribe link in the email, then the Email Opt-in field in the contact record changes to Opted out (contact).
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