The customer support period can be set for a contact in the contact record.
- Click the Main Menu.
- Go to the Essentials tab.
- Select Contacts.
- Open a contact record and click the Deep Dive button.
- Look for the Support Start Date and Support End Date fields and set the support period.
- Click Save.
The contact's support period ends on the date specified under Support End Date
. They will not be able to access the customer portal beyond this date.