FAQs in this section
What happens with payment failure accounts?
Can I get a refund if I haven't used the account?
How can I get a free trial of Vtiger CRM?
How many days are there in the free trial?
My free trial got completed but I still want to explore Vtiger. What should I do?
Do I get access to all the features in the trial version?
How should I choose the plan before subscribing?
Where can I get all the plans and their pricing?
Can I change my plan to another after subscribing?
I am a customer from the US. How can I make a payment for the plan I need in Vtiger?
How can I subscribe to Vtiger?
Which payment modes are available for subscribing to Vtiger?
Where can I get the All-In-One pricing?
Can I get a subscription for Vtiger for a fortnight?
I am confused about the way billing works at Vtiger. What should I do?
Should all Indian customers register with Web Pay?
What is the tax applied on my invoice for Vtiger subscription?
I still have 4 trial days left. Can I subscribe to Vtiger after the trial version ends?
Can I enter other characters in the card name while making a payment?
I have entered important details in my Vtiger account during the trial period. Will I lose it if I subscribe to Vtiger?
How can I download the invoice for my subscription to Vtiger?
The address I provided to Vtiger is an old one. I have a new address. Can I edit this information on the billing page?
My credit card has expired. How can I change the mode of payment?
How can I cancel my subscription with Vtiger?
How can I reactivate the subscription?
New employees have joined my company. How can I add them as users to my Vtiger subscription?
How can I remove users from the Vtiger subscription?
I added three users to my Vtiger subscription. How will I be charged for this addition?
I have an annual subscription. How will I be charged on adding new users to my account?
I deleted 2 users from my subscription. How will I be charged?
Can I delete a user and add him the same day?
How can I change the existing subscription plan?
How will I be charged for changing the plan?
I have cancelled my account. What will happen to the data?
Where can I give feedback and my experience while canceling the account?
I have to talk to a representative while canceling the account. What do I do?
I get an error message saying - 'Paypal re-authorization required' while making the payment. What should I do?
Can I enter three payment methods in Billing?
I get an error message saying - 'This transaction cannot be processed - Please enter a valid debit or credit card number and type' while making the payment. What should I do?
I get an error message saying - 'Your card does not support this type of purchase' while making the payment. What should I do?
I get an error message saying - 'Invalid request parameter: senderEmail cannot be blank' while making the payment. What should I do?
I get an error message saying - 'Your card number was declined' while making the payment. What should I do?
I get an error message saying - 'Your card number is incorrect.' while making the payment. What should I do?
When will my Vtiger account get suspended?
Should I register for Web Pay every month while paying the bill?
I don't want to subscribe to Vtiger, but I have entered some crucial details. Can I get them?

I am subscribing to Vtiger from India. How can I make the payment?

If you are an Indian customer, you can now make payments in Indian Rupees (INR).

You have to first register for Web Pay, after which you will get an email every month. This email contains the invoice details and a payment link that will help you complete the payment.

Follow these steps to make the payment:

  1. Click the Payment Details tab.
  2. Here you will see the following:
    1. Billing Details section.
    2. Payment Method section.
    3. The amount that you will be billed for.
    4. The number of users who can use the product.
    5. The plan that you have chosen.
    6. The date on which the first invoice was generated and the next invoice will be created.
  3. Click the Billing Details section
  4. Enter all the necessary information.
  5. Click Save.
  6. Click the Payment Method section.
  7. Click Proceed to register for Web Pay. An email will be sent to your email ID from which you can make the payment.
  • Pay via Instapay from you email

Follow these steps to complete the payment for your subscription:

  1. View your bill details sent in the email.
  2. Click the link in the email.
  3. Review your payment details and click Pay.
  4. Enter your billing details - Name, Email ID, and Phone Number. 
  5. Click Confirm.
  6. Choose your payment method. You can pay your bill with the following:
    • Credit Card
    • Debit Card
    • Net Banking
  7. Add your payment details.
  8. Click Checkout.

The payment will be updated in your account.
To know more about Billing in Vtiger, click here.

Home Privacy Policy Terms of Service Security Center Policy & Legal Center Contact Us
© Copyright 2021 Vtiger. All rights reserved.
Powered by Vtiger
Facebook Twitter Linkedin Youtube