Home  >   FAQs   >  What is the importance of closed states?

What is the importance of closed states?

Table of Contents
Closed states come in handy in many situations.
You can:
  • Prevent users from making changes to a record by closing it.
  • Transfer open records from a deleted/suspended user to an active user.
Also, idle alerts are not generated on a closed record.
Closed records are not:
  • Considered for auto-assignment with the Least Loaded assignment rule.
  • Available for selection in a look-up field.
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.