What actions are restricted on closed records?

You cannot perform the following actions on closed records in a module:

• Mass edit (from the List View)
• Field-level edit (from the Deep Dive View)
• Update (through actions such as edit, import merge, etc.)

 

A closed record cannot be modified by any means except in the following three cases:

1. A change in payment status updates Invoices and Purchase Orders even when they are closed.
2. The Qty. in Stock field of a closed product is updated when you use the product as a line item in an Inventory module such as Invoices, Purchase Orders, etc. This is done by means of workflows.
3. Workflows can update records even when they are closed.