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How do I enable Tracking?

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Follow these steps to enable Tracking:
  1. Log in to the CRM.
  2. Click on User Profile on the top right.
  3. Go to Settings.
  4. Look for Websense.
  5. Click Trackers.
  6. Enable the toggle to activate the tracker under Actions.
This will enable your CRM to track all website-related activities like Website chats, Facebook chat integration, and other website-related tracking activities. Once the tracker is activated, you will see an entry on the page; here, you need to copy the script code and add it to your website.

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