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What do the options under Duplicate Handling in a webform mean?

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Vtiger provides you the following three options in Webforms to handle duplicate records:
  • Keep existing value - Retains the existing values in the CRM. If no value exists in a field, then the submitted value is considered.
  • Use non-blank submitted value - Replaces the value in the CRM value with the submitted value.
  • Append to existing data - Appends the submitted value to the value existing in the CRM. In this case, you must configure a Concatenation Separator to tell the submitted value apart from the CRM value. You can set it up under Settings > Configuration > Configuration Editor.

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