FAQs in this section
What are Vtiger Webforms?
Which CRM records can I create using Webforms?
How does a Webform function?
What is Primary Module in Webforms?
What is Return URL in Webforms?
What are Webforms used for?
How do I create a webform?
How does User Assignment work in Webforms?
How do I specify what fields to add to a webform?
Can I test a webform before using it?
How do I provide an option to upload documents through a webform?
What do the options under Duplicate Handling in a webform mean?
A Webform, when submitted, is not redirected to the return URL in a mobile browser.
I do not want a mandatory field to display in a Webform. What should I do?
How do I create an Autoresponder email to send to leads after Webform submission?
When a record is created via a Webform, is an email sent to the Webform user?
Can I modify a Webform's HTML code?
What parameters must I maintain in the HTML code if I modify it?
What happens if I make a webform's status Inactive?
How do I enable Round Robin auto-assignment of records in a Webform?
How do I get webform code?
How do I display a Webform on my website?
Can I obtain consent through a Webform to send promotional emails to my contacts?
How do I link an existing webform on my website with Vtiger?
How do I integrate an existing Webform?
What happens when a Contact submits a Webform without opting for email marketing?
How do I update CRM records through webforms?
How do Override values in Webforms work?
What is the WebActivity module in Vtiger CRM?
What is the WebActivity Timeline?
What is Page Scoring?
What is WebActivity Engagements?
What are the benefits of Website Tracking?
How do I enable Tracking?
How do I convert visitors to Contacts?
How do I enable Website Scoring?
How do I access Website Score for a Contact?
How do I install the Web Activity module?
How do I enable Websense Tracker?
What is the purpose of Blocked IPs in Webforms?
What are Hidden Fields in Vtiger CRM?
What is the purpose of Hidden Fields in Vtiger CRM?
How do I configure Hidden Fields in Vtiger CRM?
Is there a limit to the number of Hidden Fields I can add?
What is a URL parameter?
How does Hidden Fields work?
What is Hidden Field script?
How do I embed the Hidden Field script?
What is a UTM parameter?
What is the purpose of UTM parameters?
How do I use UTM parameters?
What are the troubleshooting tips for Webforms in Vtiger CRM?
Why is my webform showing an error when submitting?
How do I integrate a Vtiger Webform with WordPress?

How do opt-in values in the CRM change on webform submission?

Refer to the table below for how opt-in values vary in different situations.

When the existing Email Opt-in value is

What happens when a webform is submitted

Single Opt-in(User), Single Opt-in(Webform), or None

CRM retains the existing value when a webform is submitted with the Email Opt-in checkbox left unchecked.

Single Opt-in(User), Single Opt-in(Webform), or None

CRM updates the existing value with Single Opt-in (Webform) when a webform is submitted with the Email Opt-in checkbox checked.

Double Opt-in

CRM retains the existing value when a webform is submitted with the Email Opt-in checkbox checked or unchecked.


To learn more about Webforms, click here.
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