FAQs in this section
What are Vtiger Webforms?
Which CRM records can I create using Webforms?
How does a Webform function?
What is Primary Module in Webforms?
What is Return URL in Webforms?
What are Webforms used for?
How do I create a webform?
How does User Assignment work in Webforms?
How do I specify what fields to add to a webform?
Can I test a webform before using it?
How do I provide an option to upload documents through a webform?
What do the options under Duplicate Handling in a webform mean?
A Webform, when submitted, is not redirected to the return URL in a mobile browser.
I do not want a mandatory field to display in a Webform. What should I do?
How do I create an Autoresponder email to send to leads after Webform submission?
When a record is created via a Webform, is an email sent to the Webform user?
Can I modify a Webform's HTML code?
What parameters must I maintain in the HTML code if I modify it?
What happens if I make a webform's status Inactive?
How do I enable Round Robin auto-assignment of records in a Webform?
How do I get webform code?
How do I display a Webform on my website?
How do opt-in values in the CRM change on webform submission?
Can I obtain consent through a Webform to send promotional emails to my contacts?
How do I link an existing webform on my website with Vtiger?
How do I integrate an existing Webform?
What happens when a Contact submits a Webform without opting for email marketing?
How do I update CRM records through webforms?
How do Override values in Webforms work?
What is the WebActivity module in Vtiger CRM?
What is the WebActivity Timeline?
What is Page Scoring?
What is WebActivity Engagements?
What are the benefits of Website Tracking?
How do I enable Tracking?
How do I convert visitors to Contacts?
How do I enable Website Scoring?
How do I access Website Score for a Contact?
How do I install the Web Activity module?
How do I enable Websense Tracker?
What is the purpose of Blocked IPs in Webforms?
What are Hidden Fields in Vtiger CRM?
What is the purpose of Hidden Fields in Vtiger CRM?
How do I configure Hidden Fields in Vtiger CRM?
Is there a limit to the number of Hidden Fields I can add?
What is a URL parameter?
How does Hidden Fields work?
What is Hidden Field script?
How do I embed the Hidden Field script?
What is a UTM parameter?
What is the purpose of UTM parameters?
How do I use UTM parameters?
How do I integrate WordPress Forms with Vtiger?
Can I integrate WordPress Forms with Vtiger?
What are the Troubleshooting tips for Webfroms in Vtiger CRM?
Table of Contents
Following are the troubleshooting tips for Webfroms in Vtiger:
Form Not Submitting:
- Ensure all mandatory fields are filled in.
- Verify that CAPTCHA or OTP verification if enabled, is working correctly.
- Confirm that the webform's Public ID and Post URL are correctly set in the form.
- Ensure that field names in the form match the corresponding CRM field names.
- Verify module configurations, especially Primary and Secondary Modules.
- Check if duplicate handling settings (e.g., Keep existing value, Append to existing data) are correctly configured.
- Review if records are being overridden based on CRM settings for duplicates.
- Ensure the Round Robin option is enabled in the User Assignment section.
- Confirm that selected users or groups are correctly listed in the Round Robin User list.
- Verify that the override value is correctly set for hidden fields.
- Ensure that the URL parameters are formatted correctly when passing values to hidden fields.
- Ensure the file upload field is added and marked as mandatory if required.
- Verify file type and size restrictions are set correctly and communicated to users.
- Check if the user's IP is on the Blocked IPs list and remove it if needed.
- Review the logs to determine if security features like CAPTCHA triggered the block.
- Verify the Return URL is entered correctly and points to a valid, accessible page.
- Ensure no typos or incorrect URLs are causing redirection failures.
Was this FAQ helpful?
0
out of
0
found this helpful.
Comments 0
Be the first to comment