How do I add a discount to a product in Vtiger CRM?

Follow the steps below to add a discount to a product in a quote, invoice, or sales order:

1. Log in to the CRM.
2. Click Main Menu.
3. Go to the Inventory module.
4. Add the product line item.
5. In the Discount column, choose one of the following:
   1. Percentage – Enter a percentage
   2. Direct Amount – Enter a fixed discount amount.
6. The discount is applied automatically and reflected in the total.

Note: The discount option is available at both line item and overall levels.