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How do I authorize an IP address to log in?

Table of Contents

Follow these steps to authorize IP addresses for users:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click Settings.
  4. Look for the User Management section.
  5. Select Authentication.
  6. Click the Edit icon on the top right corner of the page.
  7. Go to the Login IPs section.
  8. Click +Add.
  9. Select the IP TypeStatic IP or IP Range.
    •  Static IP: Click inside the Static IPs text area and type the IP addresses.
    •  IP Range: Click inside the Network IP/CIDR text area and type the IP address range.
  10. Select Users or Roles from Type. This specifies who can log in using the IP addresses entered in the previous step.
    • Users: Pick the users from the Users drop-down. To learn more about Users in Vtiger CRM, click here.
    • Roles: Pick the roles from the Roles drop-down. To learn more about Roles in Vtiger CRM, click here.
  11. Enable the Restrict Mobile Access toggle button to restrict access from mobile devices to the specified IP addresses. 
  12. Click Save to save the login IP configuration. 
  13. Click Save to save the changes made to the Authentication set up.
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