FAQs in this section
Can I set up a default page I want to see, each time I log in?
How many logins can I have per account?
Where can I set the session limit?
What are Vtiger's password conventions?
Why is there an option to log in as another user?
Can I set the frequency at which users must change their passwords?
What login methods does Vtiger support?
How do I set up login methods in Vtiger?
Can I restrict users from logging in to the CRM beyond a certain time?
Is the Login Hours setting available in all Vtiger editions?
What happens if a user is already logged in and their login hours end?
Can I track a user's location?
Can I restrict users from reusing old passwords?
How many concurrent logins can I have for a single account?
What are the login combinations for different devices if the concurrent session limit is three?
What happens if I try to log in beyond the active session (current session) limit?
I received an alert saying, I am trying to log in from an unauthorized IP address. What does it mean?
How do I authorize an IP address to log in?
What happens when I try to log in from an unauthorized IP address?
What happens if a login IP address is configured for a user and the user is suspended later?
I want a user to be logged out automatically when they are not using the CRM. How can I set this up?
How do I log out (sign out) from Vtiger?
What is Vtiger’s Login Page Customization?
What are CSS styles?
What are the limits for uploading a background image for the login screen?
What are the benefits of using the Login Page Customization Add-on?
How do I install the Login Page Customization Add-on?
What should I do if the link to reset my password expires?
How long will the PW reset link be active?
can I please get support to get this activated and relogin to start using the vtiger?
Can I use an authenticator app for two-factor authentication?
What are the troubleshooting tips for logging in to Vtiger CRM?
How do I log out of all sessions and log back in?
How do I reset my Vtiger account password?

What are the login combinations for different devices if the concurrent session limit is four?

 A user can have a maximum of 4 concurrent sessions in the following combinations:
  • 2 web browser and 2 mobile sessions
  • 2 web browser and 2 tablet sessions
  • 2 web browser, 1 mobile, and 1 tablet sessions
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