FAQs in this section
What is a bounce message and error code?
What are different bounce categories?
What are the different error codes?
What are the different enhanced bounce codes?
Can I customize the bounce messages?
I need a detailed report regarding a bounce message. How can I get it?
What is a hard bounce?
What is a general bounce?
What is a 'DNS failure' error?
What is a 'Mailbox full' error?
What is a 'Message too large' error?
What is a 'Mail block - relay denied' error?
What is a 'Mail block - general' error?
What is a 'Mail block - spam detected' error?
What is a transient bounce?
What is a challenge or response bounce?
What is a 'Bounce - no email address returned' error?
What are Quarantined emails in Microsoft Outlook?
Why do I have to review and manage quarantined emails in Microsoft Outlook?
Where can I see my Quarantine email notifications?
Where can I review and manage Quarantined Emails in Microsoft?
How will I know if my emails have been quarantined?
How do I manage quarantined emails?
What does getting an Undelivered Mail Returned to Sender message mean?
Why are my emails being returned as undelivered?
What can I do to resolve undelivered email issues?
How do I prevent my emails from being returned as undelivered?
What are undelivered emails?
How do I know if my emails have bounced?
What are the different traditional bounce codes?
Table of Contents
Here is a list of traditional bounce codes:
To know more about Email Bounces and Error Codes, click here.
Code | Type | Explanation |
---|---|---|
420 | Soft | Timeout connection problem: there were issues during the message transfer. |
421 | Soft | The recipient server temporarily deferred the message due to too many messages or too many connections in a short timeframe. |
422 | Soft | The recipient’s mailbox has exceeded its storage limit. |
431 | Soft | Not enough space on the disk or an ‘out of memory’ condition due to a file overload. |
432 | Soft | Typical side-message: ‘The recipient’s exchange server’s incoming mail queue has been stopped’. |
441 | Soft | The recipient’s server is not responding. |
442 | Soft | The connection dropped during the transmission. |
446 | Soft | The maximum hop count has exceeded for the message: an internal loop has occurred. |
447 | Soft | Your outgoing message timed out because of issues concerning the incoming server. |
449 | Soft | A routing error - bad routing configuration or temporary routing issues, users may encounter an exchange server error. |
450 | Soft | Requested mail action not taken: mailbox unavailable. (For example, mailbox busy). |
451 | Soft | Requested action aborted: error in processing. |
452 | Soft | Requested action not taken: insufficient system storage. |
471 | Soft | An error in your mail server, often due to an issue with the local anti-spam filter. |
500 | Hard | The server could not recognize the command due to a syntax error. |
501 | Hard | A syntax error was encountered in command arguments. |
502 | Hard | This command is not implemented. |
503 | Hard | The server has encountered a bad sequence of commands. |
504 | Hard | The command parameter is not implemented. |
510 | Hard | Bad email address. |
511 | Hard | Bad email address. |
512 | Hard | A DNS error: the host server for the recipient’s domain name cannot be found. |
513 | Hard | ‘Address type is incorrect’: another problem concerning address misspelling. In few cases, however, it’s related to an authentication issue |
523 | Hard | The total size of your mailing exceeds the recipient server’s limits. |
530 | Hard | Typically, an authentication problem, but sometimes, it is about the recipient’s server blacklisting yours or an invalid email address. |
541 | Hard | The recipient address rejected your message: typically, it is an error caused by an anti-spam filter. |
550 | Hard | The user’s mailbox was unavailable (such as - not found). |
551 | Hard | The recipient is not local to the server. |
552 | Hard | The action was aborted due to exceeded storage allocation. |
553 | Hard | The command was aborted because the mailbox name is invalid. |
554 | Hard | The transaction failed for some unstated reason. |
To know more about Email Bounces and Error Codes, click here.
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