Follow these steps to access and manage quarantined emails:
- Login to http://office.com/
- Click the Menu icon on the left top corner of the screen.
- Click Security. A Microsoft Defender page opens.
- Go to the Email and Collaboration section.
- Click Review. A Review page opens.
- Select the email. A window opens on the right.
- Click the three dots.
- Click Allow Sender. A message Sender added to the recipient mailbox will be displayed.
- Click Release.
- Enable Submit the message to Microsoft to improve detection.
- Enable Allow this message.
- Select the Remove allow entry after option from the drop-down.
- Click Send. An email will be sent to the recipient.
- Click Done and close the panel.
Note: You can automate the above process or receive quarantine emails to your inbox, review them, and then allow or reject them based on the necessity of email type. If you need additional support:
- Reach out to the Microsoft technical support team for help in automating this process.
- Read this document to learn how to set up the process.