FAQs in this section
What is a bounce message and error code?
What are different bounce categories?
What are the different error codes?
What are the different traditional bounce codes?
What are the different enhanced bounce codes?
Can I customize the bounce messages?
I need a detailed report regarding a bounce message. How can I get it?
What is a hard bounce?
What is a general bounce?
What is a 'DNS failure' error?
What is a 'Mailbox full' error?
What is a 'Message too large' error?
What is a 'Mail block - relay denied' error?
What is a 'Mail block - general' error?
What is a 'Mail block - spam detected' error?
What is a transient bounce?
What is a challenge or response bounce?
What is a 'Bounce - no email address returned' error?
What are Quarantined emails in Microsoft Outlook?
Why do I have to review and manage quarantined emails in Microsoft Outlook?
Where can I see my Quarantine email notifications?
Where can I review and manage Quarantined Emails in Microsoft?
How will I know if my emails have been quarantined?
What does getting an Undelivered Mail Returned to Sender message mean?
Why are my emails being returned as undelivered?
What can I do to resolve undelivered email issues?
How do I prevent my emails from being returned as undelivered?
What are undelivered emails?
How do I know if my emails have bounced?
How do I manage quarantined emails?
Table of Contents
Follow these steps to access and manage quarantined emails:
You can automate the above process or receive quarantine emails to your inbox, review them, and then allow or reject them based on the necessity of email type. If you need additional support:
- Login to http://office.com/
- Click the Menu icon on the left top corner of the screen.
- Click Security. A Microsoft Defender page opens.
- Go to the Email and Collaboration section.
- Click Review. A Review page opens.
- Select the email. A window opens on the right.
- Click the three dots.
- Click Allow Sender. A message Sender added to the recipient mailbox will be displayed.
- Click Release.
- Enable Submit the message to Microsoft to improve detection.
- Enable Allow this message.
- Select the Remove allow entry after option from the drop-down.
- Click Send. An email will be sent to the recipient.
- Click Done and close the panel.
You can automate the above process or receive quarantine emails to your inbox, review them, and then allow or reject them based on the necessity of email type. If you need additional support:
- Reach out to the Microsoft technical support team for help in automating this process.
- Read this document to learn how to set up the process.
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